We strive to provide the best customer service experience. If you need assistance, please use the following contact options to reach our support team:
Frequently Asked Questions:
| Can't place order? | Where is my order? | How do I return an item? | Where is my refund? |
|---|---|---|---|
| Out-of-Stock or Trouble Placing an Order | Track your Order &
Shipping Status | Return Instructions | Refund Processing Times |
To learn more, visit our FAQ section - you can find detailed information about orders, shipping, returns, and more.
Still need help? Don't hesitate to reach out to us for additional assistance. Please see the contact options below:
Chat:
For immediate assistance, chat is available Monday to Friday, 8 am - 5 pm AEST. Start a Chat.
Contact Form:
Contact us via our Cricket Australia Shop Contact Form - please include relevant details like your name, order number or anything else that will help us answer your question as quickly as possible.
Phone Support:
To speak to the support team, we’re available Australia Eastern Time 8am - 5pm Monday to Friday, 1300 446 961 (calling outside Australia +611300446961).
Thank you for choosing Cricket Australia Shop.